For customers local to Bendigo, please contact me if you would like to organise a pick up or delivery. If this is applicable, I will refund the postage cost.
Please allow 3-5 working days for the packaging & dispatch of your items. All items are sent via regular mail (standard delivery times apply) with Australia Post. Postage price includes packaging and tracking.
hello birdy! will not be held responsible for any lost or damaged items through Australia Post. All purchases are packaged accordingly.
Please ensure your shipping address is correct. hello birdy! is not liable for purchases returned due to incorrect shipping information. The customer will incur further postage charges should this occur.
Customer is responsible for any customs/duties fees if applicable.
For sold out items that have a pre order option, please email to organise purchase. Allow two weeks for dispatch as these items will be made to order.