Refunds & Exchanges

Please read each item description thoroughly and choose carefully.

We do not offer refunds for a change of mind.  Exchanges are available on full price purchases only within 14 days of receiving item and customer is responsible for return postage costs. Please contact for return address and authorisation to return  

All pieces leave hello birdy! HQ in A1 condition. Please keep in mind that all pieces are handmade and slight imperfections may be present. These 'character traits' add to the uniqueness of the piece and are not considered to be faults.

If you have any queries in regards to your purchase please email via the contact page on the website.

 

Measurements for Apparel are included in the item description. If for any reason you have an issue with sizing, please contact me through the website to discuss options.